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Policies & Procedures

refund policies

Recreational & Rec plus Leagues:

Spring 2021 Registration refund policy:

Because of the uncertainty of the season amidst the current pandemic, TCSA has the following refund policy specific to Spring 2021 only:

• If there is a mandated shut down of the season prior to March 12, 2021,all fees will be refunded in full.

• In the event of a mandated shutdown, after March 12, 2021, 20 percent of the spring fee will be retained by TCSA to cover    administrative expenses. The remaining 80 percent of your fees will be refunded on a prorated basis for any weeks missed because    of a mandated COVID shutdown. For every week missed because of COVID restrictions you will receive a 10 percent refund    ($13/week).

• If you have registered for the spring season and we have to change to the POD system you can opt out with a full refund prior to   March 12th.

• If we have to switch to the pod system between March 12th and April 1styou can withdraw and get an 80 percent refund.

• You are locked in to the season after April 1st.

Refunds will not be granted for the following:

• Player not able to attend practice

• Team placement

• Medical issues during the season

• Any reason except as noted above

Classic Travel:

U7-U14 Age Divisions:

A full refund will be granted to a player if they decide to leave the TCSA program during the new team registration period and prior to July 1st of each soccer year. If the player decides to leave TCSA after July 1st, a partial refund will be granted only if the player moves out of the area.

U15 and Above:

A full refund will be granted to player if they decide to leave the TCSA program prior to the formation and registration of the team. If a player decides to leave the TCSA program after this date, a partial refund will be granted only if the player moves out of the area.

Refunds will not be granted for the following:

• Player coach disputes

• Playing time

• Level of play not what was expected

• Medical issues during the season

• Player leaves the program except as noted above

SUMMER CAMPS & WINTER PROGRAMS: Refunds will not be given after the first day the camp/class has started.

weather policy

It is TCSA's policy that if lightning is seen, thunder is heard or if the Strike Guard alert sounds (long horn blast and/or a visible flashing amber strobe light on roof top) the game or practice must be terminated immediately. Everyone must leave the fields and seek shelter in their vehicles. Thor Guard is only installed at James O. Breen Community Park and at East Side Sports Complex. The siren and flashing amber light is located on top of the concession building at James O. Breen Community Park and on top of an electric service building east of the soccer fields at East Side Sports Complex. Please note that the concession area patio at James O. Breen Community Park is NOT lightning safe and CANNOT be used as shelter.

In addition to the stated weather policy, common sense should be used to determine if games should or should not be played or practice held due to bad weather. Games and practice must end if standing water is present or if the field becomes dangerous to the players. The referee will make the determination if a game should be played or not. Coaches should consult with the referee if, in their opinion, the game should be canceled due to weather or field conditions.

For Saturday morning Recreational Soccer Leagues, the decision as to whether games will proceed or will be canceled will be determined by 7:30am and will be noted on the home page of the website.

strike GUARD LIGHTNING PREDICTION SYSTEM

The St. Charles Park District has installed the Strike Guard Lightning Prediction System and Voice-of-Thor horn warning system at James O. Breen Community Park and at East Side Sports Complex. Although each one of us is responsible for our own safety, we utilize this sophisticated computer system to provide additional warning when dangerous conditions are detected.

The system consists of sensors placed at the park site that measure electrostatic charges at ground level and in the atmosphere. When conditions indicate that lightning occurrence is probable, a signal is sent to an alarm horn. The signal provides an 8-12 minute warning that allows one to clear the area and seek shelter.

To minimize the potential for lightning related injuries, it is recommended that when the warning system is activated, a 15 second horn blast will be heard. The park sites are to be cleared immediately and activities not resumed until the all clear signal is given (3 short horn blasts). These alarm tones are distinctly different from any current public alarm tones. It is recommended that park patrons and staff immediately seek shelter in their vehicles. If such shelter is unavailable, patrons should avoid areas that are higher than the surrounding landscapes, not to use a tree for shelter and keep away from metal objects such as bicycles, golf carts, umbrellas, etc. If it is the opinion of the Park staff, referee, coach or the general public that the weather situation is not safe, do not wait for the horns to activate - CLEAR THE AREA! Take shelter in your vehicles anytime lightning is seen or thunder is heard.